You can place your order in the following ways:

ORDER BY PHONE
CALL Toll Free 1-800-411-4105 or 214-343-3333
(Dallas area) from 8:00 to 6:00 CST, Monday-Thursday and
8:00 to 5:30 CST, Friday.

ORDER BY FAX
FAX Toll Free 1-800-411-0842 or 214-343-5401
(Dallas area) available 24 hours, 7 days a week.

ORDER ONLINE
Many items are now available for purchase online at www.cheershoesdirect.com 24 hours, 7 days a week

ORDER BY E-MAIL
E-MAIL: orders@cheershoesdirect.com
24 hours, 7 days a week

ORDER BY MAIL:
MAIL TO: CheerShoes Direct
11350 Hillguard Road
Dallas, Texas 75243-8311

CheerShoes Direct will extend credit to public schools in good standing with our company. We accept official Purchase Orders from accredited public: Universities and Colleges, High Schools, Junior High Schools, Middle Schools and Elementary Schools. All Purchase Orders must be signed by an authorized school official. Merchandise must be shipped to the school address only. .

Public schools that are not set up on a Purchase Order system may submit a "Letter of Guarantee." The letter must state that the school is accepting responsibility of payment for the order of cheerleading uniforms and/or accessories with the total amount including shipping and handling listed. The Principal must sign the letter. It needs to be on official school stationary with the complete school address, phone and FAX numbers listed.

We must a have a signed Purchase Order or prepayment in hand before we are able to begin processing your order. Manufacturing will begin on the date we receive the payment, Purchase Order or Letter of Guarantee. If we have to verify your purchase order, manufacturing will begin on date of verification. Purchase Orders can be faxed to 800-411-0842.

Terms: All approved accounts are Net 30 days upon receipt of invoice. Late payments are subject to additional charges.

Purchase Orders from the following types of groups CANNOT be accepted: Private Schools and Academies, Public Charter Schools and Academies, Gyms, Cheer and/or dance studios, Pop Warner leagues, Pee Wee leagues, Private companies, and other groups. We cannot accept PO's or letters of guarantee from schools out of the country. We are happy to accept orders from these groups, however pre-payment is required before shipment.

For quick shipment, please pay with credit/debit card or money order. If your order is paid with a personal check, cashier's check or official bank check it will be held until cleared by our bank. This can take up to 10 business days.

CheerShoes Direct will NOT accept multiple checks from individual team members on team orders. One check or money order will be accepted from each team or organization. A $35.00 service fee will be charged on ALL returned checks. A returned check on an order will cause the entire order to be pulled from production and placed on hold until payment is resolved.

Our offices will be closed for Holidays on Memorial Day, Monday, May 31 2010; Independence Day, Monday, July 5, 2010; Labor Day, Monday, September 6, 2010; Thanksgiving Day, Thursday, November 25, 2010 and Friday, November 26, 2010.

All orders must include full pre-payment.

We accept MasterCard, Visa, American Express, Discover, Check and Money Order. CheerShoes Direct will accept Purchase Orders from PUBLIC Colleges and Universities, High Schools, Jr. High Schools, Middle Schools and Elementary Schools. If you are paying by purchase order, please see our CREDIT POLICY below.

Tax Exempt Texas Residents: If your organization is exempt from paying sales tax, you must include your signed exemption certificate with your order. Without this certificate, we are required by law to charge sales tax (8.25%).

CheerShoes Direct guarantees our merchandise against manufacturing defects.

All returns/exchanges or issues regarding merchandise defects must be made within 14 days after ship date and must be accompanied by a Return Form. Please CALL US if you have any questions regarding returns or exchanges. Additional shipping charges and restock fees may apply to some returns or exchanges. Please allow up to 2 weeks for processing of returns/exchanges. We will not accept returns of items not in resalable condition. Items must be returned in their original packaging.

Shoe Exchanges: There is a $5.00 restocking fee on all shoe exchanges. There is a $10.00 per pair restocking fee for boxes that are damaged, have postage or tape affixed, or on which are written. Shoes may only be exchanged if they are unworn. If shoes appear to be worn, they will be returned to you, and you will be responsible for payment.